Professional Experience

• Copera Inc, Office 365 Specialist, 2016 – Present

  Managing technical aspects and Pre-sale, sales and post sales for SMB customers with Microsoft’s Productivity Cloud solutions, architecting tailor-made customer solutions, building relationships, communicating solution strategy and product offerings, and providing technical expertise, support, and training to sales and customers. creatively problem-solving for analyzing and translating complex customer requirements and business problems and designing/implementing innovative custom solutions. offering the highest level of customer service satisfaction. Increasing work capacity in over 50% per client on a monthly basis.

• Mekorot Development and Enterprise Ltd, SharePoint Specialist and System Analyst, 2013 – 2016

  One stop shop full management of IT Project. Initiated and Successfully managed and lead to completion a company intranet project (built on SharePoint 2007 environment), includes 25 internal team sites. Managed effectively steering committee, including senior management, decision makers, R&D, implementers and designers.

• Kal Ram Ltd, SharePoint Specialist and System Analyst, 2012 – 2013

  Drove the adoption of productivity cloud solutions: Office 365, SharePoint Online, Exchange Online, Lync Online to reduce IT Burden and improve employee effectiveness.

• M.I.S. Marketing Information Systems, Web Project Manager & System analyst, 2011-2012

  Promoted from Operations Manager. Consultant for strategic, creative and technical web-based systems planning for strategic customer’s service plans, in order to manage their service platforms. Gathering and analysis of customer needs, writing requirements documents, Designed outstanding Client Sites.

• M.I.S. Marketing Information Systems, Operations Manager and Director of information, 2010-2011

  Directed the IT discipline, recruited, trained and directly managed team of 50 service controllers, worked for strategic customers. Successfully delivered operating cost savings of thousands of shekels on a monthly basis, using Microsoft Excel formulas and calculations. garnered numerous org. awards.

• E.S.P. (Y.Raviv) Organizational Consultant & Information Systems Manager 2019-2010

  Organizational consulting in projects for strategic customers, Responsible for marketing & sales disciplines. successfully managed excellent relationships with company business partners, managed 3 company websites.

• Bug Multisystem Ltd, Sales Representative, 2006-2007

  

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